In 1940 two brothers, Dick and Mac McDonald, started McDonald’s Barbeque Restaurant in San Bernardino, CA. Typical of the drive-ins of its time, McDonald’s offered an expansive menu from which customers could order and then be serviced by carhops. Through time, the brothers noticed a trend in their sales. A small number of items on…
Month: November 2009
Yahoo’s Turnaround Efforts Straight from Steve Jobs’ Playbook
Carol Bartz, the still new CEO of Yahoo, convened her first meeting for Wall Street analysts a few weeks ago. Forget the specifics for a moment. She could have been talking about another iconic Silicon Valley company that had gone astray under experienced but ineffectual leaders who had been brought in from other industries to…
The Difference Between Leadership and Management
Leadership and management must go hand in hand. They are not the same thing. But they are necessarily linked, and complementary. Any effort to separate the two is likely to cause more problems than it solves. Still, much ink has been spent delineating the differences. The manager’s job is to plan, organize and coordinate. The…
Six Social Media Trends for 2010
In 2009 we saw exponential growth of social media. According to Nielsen Online, Twitter alone grew 1,382% year-over-year in February, registering a total of just more than 7 million unique visitors in the US for the month. Meanwhile, Facebook continued to outpace MySpace. So what could social media look like in 2010? In 2010, social…
Leadership Research on Singapore SMEs (Services)
Small and medium-sized enterprises (SMEs) are the backbone of Singapore’s economy, contributing 47% of the country’s GDP and generating 62% of available jobs. According to official records, there are about 126,000 SMEs in Singapore and most of the owners are so preoccupied in their daily operations to think of anything else. Many of them face…
Everyone A Leader 